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Customer Service Ambassador

2 months ago

North Sydney Council, Australia Norths Collective Full time
{"title": "Customer Service Attendant", "description": "About the Role

We are seeking a passionate and enthusiastic Customer Service Attendant to join our team at The Greens, part of Norths Collective. As a key member of our hospitality team, you will be responsible for delivering exceptional and memorable service to our guests.

Key Responsibilities
  • Provide efficient and friendly service to our members and guests
  • Clear and reset tables as well as ensuring service areas are clean and tidy
  • Ensure accurate processing of cash and credit card transactions
  • Use in-house systems to place orders
  • Maintain standards of hygiene for food handling and presentation
  • Effectively communicate with all patrons and staff
Requirements
  • Full availability over a seven-day week
  • A genuine desire to help people have a great experience
  • Excellent communication and customer service skills
  • Hold current Responsible Service of Alcohol (RSA) and Responsible Conduct of Gaming (RCG) certification
  • Manual handling abilities are a must, combined with a love of being on your feet
Our Benefits
  • Discounted rates on meals
  • Free gym membership at Norths Fitness
  • Dynamic, energized management team that is embracing change and focused on success
  • Access to Norths Collective Academy
  • Work for a Club that continues to reinvent its relevancy to its local community
  • Extensive training and development

We invest a lot in our people and offer significant on-the-job training. This is a great place to learn and grow in your hospitality career.

", "lang_code": "en-US"}