Lobby Ambassador

2 weeks ago

North Sydney Council, Australia JLL Full time

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

As a Lobby Ambassador, you will be the professional face of the client organisation and deliver a seamless outstanding reception and facilities coordination experience to the client.

Responsibilities include:

  • Providing administration support to Client and the facilities team including the processing of all invoices in the JLL systems.
  • Building and developing effective client / stakeholder relationships across multiple levels of the organisation.
  • Ensuring that the visitor/customer sign-in/out as per policy and procedures and issue Visitor Badges.
  • Booking and managing meeting rooms as requested, ordering catering, room set ups and pack downs etc.
  • Ensuring rooms are stocked with appropriate stationary/catering supplies and are kept neat and tidy, in good working order at all times.
  • Providing tea/coffee making services for client meetings including coffee runs as required.
  • Ensuring any catering requirements are met and arranged for meetings & events.
  • Managing car parking for visitor (If needed) and ensuring records are up to date.
  • Liaising with cleaners to attend to staff needs on housekeeping matters.
  • Travel booking for the agency when necessary.
  • Ensuring that Audio-Visual services are in place and the necessary preparations have been made and are in working order.
  • Fulfilling any ad-hoc requests promptly and efficiently to support the facilities team or (client).
  • Management and induction of all contractors on site to ensure they perform to the required standards.

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