Guest Experience Host

2 days ago


Gold Coast, Queensland, Australia Travel + Leisure Co. Full time $45,000 - $60,000 per year

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

About the Role

Join our team as a Guest Experience Host, where you'll play a crucial role in enhancing our guests' stay by providing exceptional service and ensuring seamless operations at our front desk.

What You Will Be Doing

  • Front Desk Operations: Handle greeting and registering members and guests, providing local area information, completing department paperwork, and using communication equipment.

  • Guest Assistance: Pre-call, greet, welcome guests, provide room escorts, porter service, follow-up courtesy calls, and tourist information/bookings.

  • Sales Appointment Generation: Schedule onsite guests for Member Updates or Club presentations during their stay.

  • Performance Targets: Meet monthly tour budgets and other key performance indicators.

  • Tour Generation: Assist in ensuring prospects meet the Company's tour qualification specifications.

What's In It For You

  • Skills Development: Build your skills and expertise to reach your full potential and achieve your personal goals.

  • Exclusive Perks: Unlock exclusive global discounts on accommodation, dining, lifestyle, and more, adding extra sparkle to your work-life experience.

  • Continuous Learning: Gain full access to Accor's learning and development platform, offering thousands of courses and sessions to unlock your potential and expand your knowledge.

  • Recognition and Rewards: Benefit from personalized reward and recognition programs, celebrating your contributions to our team's success.

  • Vibrant Environment: Work in a dynamic and supportive environment that values diversity and inclusion.

Your Skills and Experience Include

  • Excellent communication skills (verbal & written).

  • Exceptional customer service and problem-solving skills.

  • Knowledge of sales techniques and ability to build rapport with strong resilience.

  • Computer literate; previous PMS experience is a plus.

  • Positive attitude, determination, and results-driven approach.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.



  • Gold Coast, Queensland, Australia Travel + Leisure Co. Full time $45,000 - $60,000 per year

    We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....


  • Gold Coast, Queensland, Australia Travel + Leisure Co. Full time $35,000 - $55,000 per year

    We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....

  • Restaurant Hosts

    2 days ago


    Gold Coast, Queensland, Australia Private Advertiser Full time $40,000 - $60,000 per year

    Restaurant Hosts – Hope Island & Main BeachWe're looking for warm, professional, and enthusiastic Restaurant Hosts to join our team. This is an exciting opportunity to be the face of our venues, creating memorable first impressions for every guest.If you have a vibrant personality, happy to smile & welcome our guests into our venue, we can't wait to meet...


  • Gold Coast, Queensland, Australia Gemelli Italian Full time $45,000 - $60,000 per year

    Restaurant Host for Gemelli Italian BroadbeachFamily-owned and proudly authentic, Gemelli Italian brings the passion of Italian dining to the Gold Coast and Brisbane. Our team is dedicated to creating warm, memorable experiences for every guest, and now we're looking for a welcoming and professional Host to join our Broadbeach family.What you'll do:Greet and...

  • Session Host

    8 hours ago


    Gold Coast, Queensland, Australia Pinot and Picasso Full time $30,000 - $45,000 per year

    Love the spotlight? Love making people laugh? Love creating unforgettable nights out?Pinot & Picasso is Australia's #1 paint-and-sip experience, and we're looking for confident and charismatic Session Hosts to bring our events to lifeYou don't need to be an artist (seriously, no painting portfolio required).This is about energy, stage presence, and making...


  • Gold Coast, Queensland, Australia My NRMA Full time $45,000 - $70,000 per year

    Company Description With properties in some of Australia's most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget and style – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible natural destinations that offer more than a change of scenery. Owned by the NRMA Group, we have a large team...

  • Guest Service Agent

    2 days ago


    Gold Coast, Queensland, Australia Morris Escapes Full time $60,000 - $80,000 per year

    Tucked away in the rolling hills of the Scenic Rim, Beechmont Estate is a luxury retreat where nature, fine dining, and heartfelt hospitality meet - only 50 mins from the Gold Coast. Guests come here to switch off, breathe deep, and indulge in the little luxuries of life — and it's our team who make it truly unforgettable.The RoleWe're looking for a Guest...


  • Gold Coast, Queensland, Australia Village Roadshow Full time

    Job no: 503113Work type: Casual contractThe Intencity StoryIntencity opened its first Family Entertainment Centre (FEC) in 1995 and was wholly acquired by Village Roadshow Limited in 1999. We operate closely with Village Cinemas and Warner Village Theme Parks.Intencity can be found in 5 locations along the East Coast of Australia (including Adelaide and...


  • Gold Coast, Queensland, Australia Hometime Full time $60,000 - $80,000 per year

    At Hometime, we bring together a diverse team of experts to make short-term rentals better for everyone — homeowners, hosts, and guests alike. With a centralised infrastructure that supports all of our local teams across Australia, we deliver five-star experiences and are on a mission to build Australia's largest collection of professionally managed...

  • Guest Service Agent

    2 days ago


    Gold Coast, Queensland, Australia Dorsett Gold Coast Hotel Full time $45,000 - $65,000 per year

    Join our dynamic team as a Guest Service Agent This casual role offers flexible hours and the opportunity to deliver exceptional guest experiences in a fast-paced environment. Perfect for those seeking flexibility while gaining valuable hospitality experience.Dorsett Gold Coast is a stylish and contemporary hotel located in the vibrant heart of the Gold...