Luxury Guest Experience Coordinator
1 week ago
We are currently seeking a highly motivated and customer-focused Luxury Guest Experience Coordinator to join our Hotel Department at The Star Sydney.
As a key member of our team, you will be responsible for delivering exceptional service to our guests by answering their enquiries, handling arrivals and departures, and assisting with luggage.
In this role, you will have the opportunity to work in a dynamic and fast-paced environment, providing a unique guest experience that exceeds our customers' expectations.
What We Are Looking For- A warm and welcoming approach to delivering exceptional customer service
- Excellent communication skills and meticulous grooming
- A sound knowledge of the local area and Sydney events
- Energy, enthusiasm, and a can-do attitude
- An open Australian driver's license
- The flexibility to work across a 24/7 roster
- A competitive salary of approximately $60,000 - $80,000 per annum, depending on experience
- FREE buffet meal with a new menu every day at our Employee Dining Room
- Uniform laundered and ready for you daily on property
- Rosters confirmed in advance and available direct to your mobile
- Free transport on Light Rail from Central to The Star
- $10/day parking available on property
- 30% staff discounts across our award-winning venues on all 3 of our properties
- Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships
- The Star is an Employer of Choice for Gender Diversity awarded by WGEA
- Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous
- Career development, training, and courses via The Star Academy – limitless career opportunities
The Star Sydney is a well-known and established entertainment and resort destination With multiple food and bar destinations, luxury accommodation and multiple event venues including the Sydney Lyric Theatre and Star Event centre; there is always something to do or see at The Star.
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