Luxury Guest Experience Coordinator

1 week ago


Sydney, New South Wales, Australia Echo Entertainment Group Full time
About The Role

We are currently seeking a highly motivated and customer-focused Luxury Guest Experience Coordinator to join our Hotel Department at The Star Sydney.

As a key member of our team, you will be responsible for delivering exceptional service to our guests by answering their enquiries, handling arrivals and departures, and assisting with luggage.

In this role, you will have the opportunity to work in a dynamic and fast-paced environment, providing a unique guest experience that exceeds our customers' expectations.

What We Are Looking For
  • A warm and welcoming approach to delivering exceptional customer service
  • Excellent communication skills and meticulous grooming
  • A sound knowledge of the local area and Sydney events
  • Energy, enthusiasm, and a can-do attitude
  • An open Australian driver's license
  • The flexibility to work across a 24/7 roster
What We Offer
  • A competitive salary of approximately $60,000 - $80,000 per annum, depending on experience
  • FREE buffet meal with a new menu every day at our Employee Dining Room
  • Uniform laundered and ready for you daily on property
  • Rosters confirmed in advance and available direct to your mobile
  • Free transport on Light Rail from Central to The Star
  • $10/day parking available on property
  • 30% staff discounts across our award-winning venues on all 3 of our properties
  • Lifestyle and wellbeing discounts and benefits, including EAP & gym memberships
  • The Star is an Employer of Choice for Gender Diversity awarded by WGEA
  • Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous
  • Career development, training, and courses via The Star Academy – limitless career opportunities
About Us

The Star Sydney is a well-known and established entertainment and resort destination With multiple food and bar destinations, luxury accommodation and multiple event venues including the Sydney Lyric Theatre and Star Event centre; there is always something to do or see at The Star.



  • Sydney, New South Wales, Australia Echo Entertainment Group Full time

    **Job Title:** Luxury Guest Experience CoordinatorAt Echo Entertainment Group, we're seeking a highly skilled and experienced individual to join our team as a Luxury Guest Experience Coordinator. This is an exciting opportunity for a motivated and customer-focused professional to work in the heart of Sydney's entertainment and resort destination.The ideal...


  • Sydney, New South Wales, Australia The Darling Full time

    We are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities.The Star Sydney has been a local landmark in Pyrmont and Darling Harbour for over two decades, striving to create fun in trusted...


  • Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full time

    About Four Seasons:We are a collective of individuals who strive to deliver exceptional experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. Our team members around the world create amazing experiences through a focus on employee experience and company culture.About the Role:This role is responsible for...


  • Sydney, New South Wales, Australia Sofitel Full time

    About the RoleWe are seeking a highly skilled and charismatic Luxury Guest Experience Ambassador to join our team at Sofitel Adelaide.As a key member of our front office, you will be responsible for providing exceptional service to our guests, ensuring that every interaction reflects our brand's commitment to luxury and excellence.


  • Sydney, New South Wales, Australia Hyatt Full time

    About the RoleAs a Luxury Guest Experience Ambassador at Park Hyatt Sydney, you will redefine luxury by delivering exceptional guest satisfaction. This role involves verifying guest satisfaction, handling room reservations, cashiering, luggage handling, and providing local knowledge.Key Responsibilities:Verify guest satisfaction during arrival and departure...


  • Sydney, New South Wales, Australia Echo Entertainment Group Full time

    Job OverviewWe are seeking a highly skilled and experienced Luxury Guest Experience Specialist to join our Hotel Department at The Star Sydney. As a key member of our team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is nothing short of extraordinary.


  • Sydney, New South Wales, Australia Echo Entertainment Group Full time

    Job SummaryWe are seeking a motivated and friendly individual to join our team as a Luxury Guest Experience Host at The Star Sydney.The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and provide outstanding service to our guests.


  • Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full time

    About Four SeasonsWe are a luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team members around the world create amazing moments for our guests, residents, and partners through a commitment to luxury with genuine heart.About the Role of Guest Services SupervisorThis role is responsible for the smooth daily...


  • Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full time

    About Four Seasons:">At Four Seasons, we pride ourselves on delivering exceptional guest experiences through a commitment to luxury with genuine heart. Our team members around the world are passionate about creating unforgettable moments for our guests, residents, and partners. To achieve this, we believe in fostering a world-class employee experience and...


  • Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full time

    About Four Seasons:We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.At Four Seasons, we believe in...


  • Sydney, New South Wales, Australia The Darling Full time

    The Darling, a premier luxury hotel in Sydney, is seeking an exceptional Guest Experience Manager to lead our front-of-house team. With a focus on delivering unparalleled service and memorable experiences for our guests, this role is perfect for someone who thrives in a fast-paced environment.About The DarlingWe are committed to creating a diverse,...


  • Sydney, New South Wales, Australia The Darling Full time

    The Darling, a premier entertainment hub in Australia's vibrant city, is seeking a skilled Concierge to oversee the day-to-day operation of our luxurious concierge desk.This role offers a unique opportunity to build memorable connections with guests and hotel teams alike, providing exceptional experiences that exceed expectations.Key...


  • Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full time

    About UsAt Four Seasons Hotels and Resorts, we believe that life is richer when we truly connect with the people and world around us. As a luxury hotel brand, we strive to create unforgettable experiences for our guests by providing exceptional service and exceeding their expectations.The RoleWe are seeking a skilled and dedicated Overnight Guest Service...


  • Sydney, New South Wales, Australia Hyatt Full time

    About Park Hyatt Sydney">Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world's premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.About the Role: Spa Receptionist">Carry out reception...


  • Sydney, New South Wales, Australia Echo Entertainment Group Full time

    About The Star SydneyThe Star Sydney is a renowned entertainment and resort destination, offering an unparalleled experience for guests. With its luxurious accommodations, diverse dining options, and state-of-the-art event venues, the complex has something for everyone.We are committed to delivering exceptional experiences for our guests, fostering a...

  • Luxury Barista

    2 weeks ago


    Sydney, New South Wales, Australia SOFITEL Full time

    About Sofitel Sydney Darling HarbourImmerse yourself in the epitome of French luxury at Sofitel Sydney Darling Harbour, where local culture blends seamlessly with refined elegance.With 590 opulent rooms and suites, four vibrant bars and restaurants, an award-winning outdoor infinity pool, state-of-the-art gym, and luxurious spa, our flagship hotel offers an...


  • Sydney, New South Wales, Australia Four Seasons Hotels and Resorts Full time

    About Four SeasonsWe're a global leader in luxury hospitality, driven by a passion for delivering exceptional experiences to our guests. Our team members around the world create unforgettable moments through a commitment to service excellence and genuine care.Our CultureWe believe that life is richer when we truly connect with people and the world around us....


  • Sydney, New South Wales, Australia Marriott International Full time

    Job SummaryWe are seeking a skilled and charismatic Luxury Guest Experience Ambassador to join our team at Marriott International.About the RoleThis is an exciting opportunity for a hospitality professional to work in a high-end environment, providing exceptional service to our discerning guests. The ideal candidate will possess excellent communication...


  • Sydney, New South Wales, Australia Marriott Full time

    We are seeking a charismatic Luxury Hospitality Professional to join our team as a Guest Services Coordinator at W Sydney, the world's largest W Hotel. This exciting opportunity will see you play a key role in providing exceptional service to guests and exceeding their expectations.Job Summary:Greet and escort guests to rooms with impeccable style and...


  • Sydney, New South Wales, Australia SOFITEL Full time

    Accommodate and Delight GuestsSofitel Darling Harbour is seeking a dedicated Luxury Guest Ambassador to provide exceptional service to our valued guests.About the RoleWe are an inclusive company committed to creating a work environment that is energising, rewarding, and exciting. As a Luxury Guest Ambassador, you will be responsible for ensuring every guest...