Luxury Guest Experience Ambassador

1 month ago


Sydney, New South Wales, Australia Hyatt Full time
About the Role

As a Luxury Guest Experience Ambassador at Park Hyatt Sydney, you will redefine luxury by delivering exceptional guest satisfaction. This role involves verifying guest satisfaction, handling room reservations, cashiering, luggage handling, and providing local knowledge.

Key Responsibilities:
  • Verify guest satisfaction during arrival and departure to ensure seamless experiences.
  • Accurately and efficiently accept room reservations while maintaining high service standards.
  • Handle cashiering functions with precision and attention to detail.
  • Arrange luggage handling and transportation for guests' convenience.
  • Provide valuable knowledge of local attractions and services to enhance guest stays.
  • Collaborate with Front Office personnel to achieve hotel success and guest satisfaction.
About Us

Park Hyatt Sydney offers an inclusive working environment that fosters professional growth within an international company. Our dedication to excellence and commitment to our guests drive our success, and we are seeking like-minded individuals to join our team.

Estimated Salary

The estimated salary for this role is AU$60,000 - AU$80,000 per annum, depending on experience.



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