Customer Service Representative

3 days ago

City of Monash, Australia Michael Page Australia Full time
About the Role

We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Michael Page Australia. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Customer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Order Processing: Process customer sales orders using our CRM system.
  • Internal Liaison: Collaborate with logistics, warehouse, sales, and financial staff to ensure seamless customer service.
  • Relationship Building: Develop and maintain strong relationships with customers through excellent communication and problem-solving skills.
  • Administrative Support: Provide general administrative support and complete ad-hoc tasks as required.
Requirements
  • Experience: Proven experience in a fast-paced customer service role, preferably in a similar industry.
  • Skills: Excellent communication and problem-solving skills, with the ability to multi-task and manage time effectively.
  • Culture: A strong team player with a positive attitude and a passion for delivering exceptional customer service.
What We Offer
  • Opportunity: A temporary, full-time role with the potential for permanent employment.
  • Team: A dynamic and supportive team environment with a focus on fun, respect, and teamwork.
  • Benefits: A competitive salary and benefits package, with opportunities for growth and development.

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