Hotel Service Ambassador

6 days ago

Brisbane, Queensland, Australia beBeeCustomer Full time $60,000 - $80,000
Overnight Porter Role

As an Overnight Porter, you will play a vital role in our overnight operations. You will be responsible for providing seamless valet service, luggage assistance, and support to the Night Audit and Front Office teams.

Responsibilities:
  • Greet late-arriving guests with warmth, professionalism, and discretion.
  • Provide valet parking service for arriving and departing guests (valid license required).
  • Assist guests with luggage, deliveries, or room transfers.
  • Support the Night Audit and Front Desk teams with guest requests, room drops, and coordination.
  • Monitor the front drive and lobby area for cleanliness, order, and guest needs.
  • Conduct property walkthroughs and assist with security checks during overnight hours.
  • Communicate effectively with other departments to ensure a smooth guest journey.
Requirements:
  • Prior experience in valet, bell service, or front office roles in a luxury hotel environment preferred.
  • A valid open driver's license (ability to drive automatic and manual vehicles).
  • Impeccable grooming and a polished, professional demeanor.
  • Excellent communication and guest service skills.
  • The ability to lift heavy luggage and stand/walk for long periods.
  • A proactive attitude and ability to remain composed and courteous overnight.
  • Availability to work overnight across a 7-day roster.
Benefits:

We offer a competitive salary, accommodation package benefits, great room discount, and superb training.

Why Join Us:

Join us and become part of the global IHG family – a team that works better together, trusts and supports each other, does the right thing, and welcomes different perspectives.

  • Hotel Ambassador

    16 hours ago

    Brisbane, Queensland, Australia beBeeAmbassadorship Full time $54,999 - $79,911

    Hotel Ambassador RoleWe are a luxury hotel located in the heart of Brisbane city, known for our sophisticated and refined atmosphere. Our team is passionate about providing exceptional service and creating memorable experiences for our guests.This role involves being the face of the hotel, greeting guests upon arrival and departure, and ensuring that their...

  • Luxury Hotel Ambassador

    15 hours ago

    Brisbane, Queensland, Australia beBeeService Full time $63,000 - $87,000

    About the RoleAs a Luxury Hotel Ambassador, you will be the face of our hotel, delivering exceptional service to guests from check-in to departure.Your primary responsibility will be to engage with guests, handle their concerns, and provide recommendations about local attractions.We are seeking an individual who possesses excellent communication skills, both...

  • Hotel Service Ambassador

    16 hours ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $24,980 - $37,470

    Porter Role OpportunityWe are seeking a professional to provide exceptional guest experiences as our hotel porter.Key ResponsibilitiesYou will be the first point of contact for guests, ensuring they feel welcomed and supported throughout their stay.You will assist with luggage, provide directions and local information, and help make every visit...

  • Customer Service Ambassador

    2 days ago

    Brisbane, Queensland, Australia beBeeCustomer Full time $45,000 - $72,000

    Job OverviewWe are seeking a dedicated individual to join our Front Office team as a Customer Service Representative. The successful candidate will be responsible for delivering exceptional guest experiences and providing personalized service to our guests.About the RoleGuest ExperienceThe Guest Service Agent is responsible for ensuring a seamless check-in...

  • Ambassador

    17 hours ago

    Brisbane, Queensland, Australia beBeeGuest Full time $42,000 - $57,000

    Front Office AmbassadorThe Front Office team is looking for an ambassador to ensure seamless communication between guests and hotel departments. As the primary point of contact, you will be responsible for handling guest inquiries and providing exceptional service.Key ResponsibilitiesProvide warm and welcoming service to guests upon arrival and throughout...

  • Luxury Hotel Representative

    10 hours ago

    Brisbane, Queensland, Australia beBeeAmbassador Full time $50,000 - $70,000

    Hotel Ambassador OpportunityAs a Hotel Ambassador, you will be the face of our hotel, creating exceptional guest experiences from arrival to departure and during their stay.You will engage with guests, providing recommendations and information about the city and its surroundings. Receiving guest vehicles and luggage is also part of your responsibilities,...

  • Duty Hotel Manager

    15 hours ago

    Brisbane, Queensland, Australia beBeeHospitality Full time $60,000 - $84,000

    Hotel Operations ManagerThe ideal candidate for this role will be an experienced leader with a proven track record of success in hotel management. As a key member of our front office team, you will be responsible for ensuring seamless operations and delivering exceptional guest experiences.In this challenging yet rewarding role, you will oversee daily hotel...

  • Front Office Ambassador

    17 hours ago

    Brisbane, Queensland, Australia beBeeHospitality Full time $60,000 - $84,000

    Front Office AmbassadorWe are seeking Front Office Ambassadors to join our team. As a Front Office Ambassador, you will be empowered to create memorable guest experiences from pre-arrival to post-departure. Your responsibilities include:Providing a warm and personalized welcome.Efficiently checking guests in and out.Using up-selling techniques to promote...

  • Guest Service Agent

    10 hours ago

    Brisbane, Queensland, Australia The Constance Hotel Full time

    Be part of our fun, supportive teamCasual role - Flexible shifts and hoursCompetitive salary, excellent work conditions and employee discountsThe Constance is Brisbane's only street art Hotel.With 65 guest rooms, it offers unique and luxurious boutique experience for our guests.We are looking for a customer service star to join our Front Office team and...

  • Hotel Porters

    20 hours ago

    Brisbane, Queensland, Australia Emporium Hotels Full time

    Are you looking for the next step in your career in hotels? Emporium Hotel South Bank is looking for an enthusiastic, passionate, and experienced Porter to join our exceptional Concierge teamLocated in the Southpoint precinct, Emporium Hotel South Bank features 143 luxuriously appointed suites with all the comforts you could ask for, while an abundance of...