Data Center Technical Operations Engineer, Infraops DCEO

1 week ago


Sydney, New South Wales, Australia Amazon Full time
About the Role

We are seeking a highly skilled Data Center Technical Operations Engineer to join our Infraops team at Amazon. As a key member of our team, you will be responsible for ensuring the smooth operation of our data centers, including risk management, corrective and preventative maintenance of critical infrastructure, vendor management, and metric reporting.

Key Responsibilities
  • Assist the on-site management of contractors, sub-contractors, and vendors to ensure all work performed is in accordance with established practices, procedures, and local legislation.
  • Maintain performance benchmarks, conduct analyses, and prepare reports on all aspects of critical facility infrastructure operations and maintenance.
  • Generate Change Management requests and Incident Management tickets for DCEO as directed.
  • Learn and contribute to documentation relevant to business and facility operations.
  • Assist with the installation of racks and the provision of power/cooling within its constraints.
  • Be involved with the routine maintenance and emergency services on a variety of critical systems, such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
  • Assist and learn about the design, implementation, commissioning, and build-out of new facilities.
  • Assist with the management of facility assets and the provision of infrastructure and inventory asset management as directed.
  • May participate in Construction and Operational Meetings as required.
  • Assist with Work Order compliance and review of contractual SLAs.
  • Interface with Infra Ops teams for day-to-day operational requirements.
  • Assist in the resolution of any infrastructure engineering or services issue.
  • Delivery of exceptional customer service and satisfaction.
  • Meet daily hours of operations, shift, and on-call requirements for response during shift rotations.
About the Team

Our team is a diverse group of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. We collaborate with people across Amazon to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

About Amazon

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

What We Offer
  • A dynamic and inclusive work environment that values diversity and promotes growth.
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for professional development and career advancement.
  • A competitive salary and bonus structure.


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