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Data Center Technical Operations Engineer, AWS Infrastructure Operations
2 months ago
We are seeking a highly skilled Data Center Technical Operations Engineer to join our AWS Infrastructure Operations team. As a key member of our team, you will be responsible for ensuring the smooth operation of our data centers, providing technical expertise to support the delivery of our cloud infrastructure services.
Key Responsibilities- Participate in a 24/7 rotating shift pattern to ensure the availability and reliability of our data centers.
- Undertake and support the management of routine maintenance and emergency services for critical systems, including switch-gear, generators, UPS systems, and power distribution equipment.
- Installation of new rack capacity and provisioning of power and cooling.
- On-site management of contractors and vendors to ensure that all work performed is in accordance with established practices, procedures, and local legislation.
- Establish performance benchmarks, conduct analyses, and prepare reports and documentation of all aspects of critical facility infrastructure operations and maintenance.
- Generate change management requests and incident management tickets for all facility-related events and assist in the resolution of infrastructure engineering and services issues.
- Collaborate with data center IT managers and other business leaders to coordinate day-to-day operations, projects, manage capacity, and optimize plant safety, performance, reliability, sustainability, and efficiency.
- 4+ years of relevant work experience in facilities management, maintaining a data center or other critical space facility.
- Experience communicating technical concepts to resolve issues efficiently in a high-pressure environment.
- Experience with, awareness of, and adherence to physical security protocol.
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