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Data Center Technical Operations Engineer, Infraops DCEO
2 months ago
About the Role
We are seeking a highly skilled Data Center Technical Operations Engineer to join our team at Amazon. As a key member of our Infrastructure Operations team, you will be responsible for ensuring the smooth operation of our data centers and critical infrastructure.
Key Responsibilities
- Assist in the management of contractors, sub-contractors, and vendors to ensure all work performed is in accordance with established practices and procedures.
- Maintain performance benchmarks, conduct analyses, and prepare reports on all aspects of critical facility infrastructure operations and maintenance.
- Generate Change Management requests and Incident Management tickets as directed.
- Learn and contribute to documentation relevant to business and facility operations.
- Assist with the installation of racks and the provision of power/cooling within constraints.
- Be involved with routine maintenance and emergency services on critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
- Assist and learn about the design, implementation, commissioning, and build-out of new facilities.
- Assist with the management of facility assets and the provision of infrastructure and inventory asset management as directed.
- May participate in Construction and Operational Meetings as required.
- Assist with Work Order compliance and review of contractual SLAs.
- Interface with Infra Ops teams for day-to-day operational requirements.
- Assist in the resolution of any infrastructure engineering or services issue.
- Deliver exceptional customer service and satisfaction.
- Meet daily hours of operations, shift, and on-call requirements for response during shift rotations.
About the Team
Our team is dedicated to delivering exceptional customer service and satisfaction. We are a diverse group of professionals who are passionate about our work and committed to excellence.
About Amazon
Amazon is a global leader in e-commerce and cloud computing. We are committed to innovation, customer obsession, and operational excellence.
What We Offer
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- A chance to work with a talented and diverse team
