Highly Skilled Print Services Specialist

1 week ago


Canberra, ACT, Australia Talent International Full time
About the Role

An experienced and skilled Infrastructure Engineer (Print Services) is required to manage the technical aspects of print services provided by supported printers and Multi-Function Devices (MFDs). The successful candidate will be responsible for managing and provisioning MFD, associated print peripherals, impression counts, relocations, maintaining printer queues, software & configuration and rolling out new devices.

This role involves providing technical support for services provided by supported printers and MFDs. The candidate will also liaise with fleet vendors, including responsibility for provision of regular impression counts, fleet movements and resolution of technical issues.

Key Responsibilities
  • Technical support for services provided by supported printers and MFDs.
  • Liaison with fleet vendors, including responsibility for provision of regular impression counts, fleet movements and resolution of technical issues.
  • Manage, monitor and maintain print services in desktop and Protected Enclave environments.
  • Development, testing, certification and deployment of new printer and MFD models, capabilities, drivers and software.
  • Actively participate in the team service desk following agency and ITIL processes, including management of tasks and job queues while maintaining tight time frames with a level of autonomy.
Requirements
  • Minimum 2+ years technical experience working with MFD, Printer devices and associated Print Server components.
  • Minimum 2+ years' experience with MFD and printer configuration and management utilities.


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