Lead Print Services Specialist

13 hours ago


Canberra, ACT, Australia Talent International Full time
About the Role:

An experienced Lead Print Services Specialist manages the technical aspects of print services provided by supported printers and Multi-Function Devices (MFDs). They are responsible for managing and provisioning MFD, associated print peripherals, impression counts, relocations, maintaining printer queues, software & configuration and rolling out new devices.

Key Responsibilities:
  • Technical support for services provided by supported printers and MFDs.
  • Liaison with fleet vendors, including responsibility for provision of regular impression counts, fleet movements and resolution of technical issues.
  • Manage, monitor and maintain print services in desktop and Protected Enclave environments.
  • Development, testing, certification and deployment of new printer and MFD models, capabilities, drivers and software.
  • Actively participate in the team service desk following agency and ITIL processes, including management of tasks and job queues while maintaining tight time frames with a level of autonomy.
Selection Criteria:
  • Minimum 2+ years technical experience working with MFD, Printer devices and associated Print Server components.
  • Minimum 2+ years' experience with MFD and printer configuration and management utilities.

This is a Canberra based role with an estimated salary range of $90,000 - $110,000 per annum. The contract will be for 12 months + 2 x 12-month extension.



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