Principal Print Services Engineer
1 day ago
An experienced Principal Print Services Engineer manages the technical aspects of print services provided by supported printers and Multi-Function Devices (MFDs). They are responsible for managing and provisioning MFD, associated print peripherals, impression counts, relocations, maintaining printer queues, software & configuration and rolling out new devices.
Key Responsibilities- Provide technical support for services provided by supported printers and MFDs.
- Liaise with fleet vendors, including responsibility for provision of regular impression counts, fleet movements and resolution of technical issues.
- Manage, monitor and maintain print services in desktop and Protected Enclave environments.
- Develop, test, certify and deploy new printer and MFD models, capabilities, drivers and software.
- Participate in the team service desk following agency and ITIL processes, including management of tasks and job queues while maintaining tight time frames with a level of autonomy.
- A minimum of 2+ years technical experience working with MFD, Printer devices and associated Print Server components.
- A minimum of 2+ years' experience with MFD and printer configuration and management utilities.
- A strong understanding of MFD and printer technology.
- Excellent communication and problem-solving skills.
The estimated salary range for this position is $80,000 - $110,000 per annum, depending on experience.
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