Principal Print Services Engineer

1 day ago


Canberra, ACT, Australia Talent International Full time
About the Role

An experienced Principal Print Services Engineer manages the technical aspects of print services provided by supported printers and Multi-Function Devices (MFDs). They are responsible for managing and provisioning MFD, associated print peripherals, impression counts, relocations, maintaining printer queues, software & configuration and rolling out new devices.

Key Responsibilities
  • Provide technical support for services provided by supported printers and MFDs.
  • Liaise with fleet vendors, including responsibility for provision of regular impression counts, fleet movements and resolution of technical issues.
  • Manage, monitor and maintain print services in desktop and Protected Enclave environments.
  • Develop, test, certify and deploy new printer and MFD models, capabilities, drivers and software.
  • Participate in the team service desk following agency and ITIL processes, including management of tasks and job queues while maintaining tight time frames with a level of autonomy.
Selection Criteria
  • A minimum of 2+ years technical experience working with MFD, Printer devices and associated Print Server components.
  • A minimum of 2+ years' experience with MFD and printer configuration and management utilities.
What You'll Need to Succeed
  • A strong understanding of MFD and printer technology.
  • Excellent communication and problem-solving skills.

The estimated salary range for this position is $80,000 - $110,000 per annum, depending on experience.



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