Senior Technical Specialist for Print Services and Infrastructure
4 days ago
We are seeking a highly skilled Senior Technical Specialist to join our team at Softtest Pty Ltd. The successful candidate will be responsible for providing expert technical support for print services and infrastructure.
About the RoleThe Senior Technical Specialist will play a critical role in ensuring the smooth operation of our print services and infrastructure. This includes managing print servers, configuring and managing MFD and printer devices, as well as implementing and maintaining Group Policy Objects (GPO) and System Centre Configuration Manager (SCCM).
Key Responsibilities- Manage and maintain print servers and associated infrastructure;
- Configure and manage MFD and printer devices to ensure optimal performance;
- Implement and maintain GPO and SCCM to ensure compliance and efficiency;
- Investigate and resolve technical issues related to print services and infrastructure;
- Develop and maintain technical documentation and knowledge base articles.
To be successful in this role, you will need to have:
- A minimum of 2+ years of experience in a similar technical role;
- Strong knowledge of ITIL principles, including Change and Incident management processes;
- Excellent troubleshooting and problem-solving skills;
- Ability to work independently and as part of a team;
- Strong communication and interpersonal skills.
As a Senior Technical Specialist at Softtest Pty Ltd, you will have the opportunity to work on challenging projects and collaborate with a talented team of professionals. We offer a competitive salary package, which includes a base salary of $120,000 per annum, plus superannuation and other benefits.
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