Administrative Coordinator

2 months ago

Melbourne, Victoria, Australia Johns Lyng Group Full time

About the Role:

  • We're looking for an experienced Administrative Coordinator to join our team at Johns Lyng Group. The successful candidate will be responsible for engaging, coordinating, and managing trades during the restoration process for buildings damaged by insurable events.

Key Responsibilities:

  • Schedule estimator attendances across Regional VIC effectively in line with SLA's.
  • Communicate and negotiate with trades to track the progress of jobs.
  • Arrange specialist reports where required to support the estimating team.
  • Liaise between insured parties and insurance companies.
  • Dispute / issue resolution as required.
  • Ensure all inspections, certificates, and relevant documentation is signed off.
  • Work closely with estimators to ensure quotations are submitted in accordance with SLA's.
  • Process invoices.
  • Ensure purchase orders are sent out accurately and in a timely fashion.

What We're Looking For:

  • Previous administration experience.
  • Strong customer service skills.
  • Ability to work well under pressure.
  • Construction background highly regarded, however not essential.
  • Excellent written and verbal communication skills, including a professional phone manner.
  • Ability to develop strong relationships.
  • Excellent time management and organisational skills.
  • Strong attention to detail.
  • Highly computer literate including Microsoft Excel, PowerPoint, and Outlook.
  • Can-do and positive attitude.
  • A willingness to learn and start from the ground up in a fast-moving organisation and team.

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