Strategic Academic Engagement Team Lead

3 weeks ago

Sydney, New South Wales, Australia UNSW Australia Full time

Key Responsibilities

The Team Leader, Academic Engagement, plays a pivotal role in the delivery of UNSW Library's learning and teaching services to academic staff and students. This key member of the ISD leadership group leads their team in continuously improving service delivery in response to client and stakeholder feedback, analysing, evaluating, and reporting on service delivery.

Collaboration and Innovation

Focused on enhancing digital literacy and study skills, the Team Leader, Academic Engagement, works closely with the Academic Engagement Education Services Librarians and leads the Academic Engagement Team in developing and implementing teaching services aligned with the Library's Digital Information Skills Framework. The role requires strategic planning, effective resource management, and fostering strong stakeholder relationships to deliver innovative and high-impact library services.

Leadership and Team Management

The Team Leader reports to the Associate Director, Academic Engagement, and leads the Academic Engagement team. To be successful in this role, you will need to demonstrate organisational experience to manage and lead a professional team in a dynamic and complex working environment.

Requirements

  • A degree from a higher education institution with substantial relevant experience or any other equivalent combination of knowledge, training and/or experience. Eligibility for Associate membership of the Australian Library and Information Association would be well regarded.
  • Demonstrated experience in planning, analysing and evaluating delivery of high-quality library information services.
  • Excellent communication, interpersonal and presentation skills.
  • An understanding of and commitment to UNSW's aims, objectives and values in action, together with relevant policies and guidelines.
  • Knowledge of health & safety (psychosocial and physical) responsibilities and commitment to attending relevant health and safety training.

UNSW Benefits

UNSW offers a competitive salary and access to a plethora of UNSW-perks including:

  • Flexible working
  • Additional 3 days of leave over the Christmas Period
  • Access to lifelong learning and career development
  • Progressive HR practices

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