Client Success Coordinator

1 day ago

Sydney, New South Wales, Australia Oxygen Recruitment & HR Full time
Client Success Coordinator - Finance Sector

Oxygen Recruitment & HR is seeking a highly skilled Client Success Coordinator to join our team in the finance sector. As a Client Success Coordinator, you will play a critical role in ensuring the smooth operation of our financial services, working closely with clients to understand their needs and providing exceptional customer service.

Key Responsibilities:
  • Assist clients with their financial loan applications, ensuring all necessary documentation is completed and submitted in a timely manner.
  • Collaborate with internal stakeholders to troubleshoot any issues that may arise during the application process.
  • Organize and maintain accurate records of client interactions and loan applications.
  • Develop and maintain strong relationships with clients, providing regular updates and ensuring their needs are met.
  • Contribute to the development of new business opportunities and partnerships.
Requirements:
  • Proven experience in a customer-facing role, preferably in the financial services sector.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficiency in CRM systems and other relevant software.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

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