Community Administrator

11 hours ago

Gold Coast, Queensland, Australia beBeeAdministration Full time
Job Title

Administrative Assistant - Community Support

About the Role

This is an exciting opportunity to join our team as an Administrative Assistant - Community Support. You will be working closely with our community management team to ensure the smooth day-to-day operations of the community.

Key Responsibilities
  • Provide exceptional customer service and support to residents, their queries, and de-escalate any concerns
  • Ensure ongoing daily operations of entire village services including safety, security, compliance, facilities, and more
  • Build resident satisfaction by creating a vibrant and inclusive culture throughout the community that is built on communication, professionalism, and respect
  • Act as a support person for the community manager and assist with people management tasks (e.g., assisting with interviews)
  • Complete general administrative and reception tasks and step into the role of community manager during periods of absence
  • Liaise with internal and external teams, including sales, marketing, legal, safety/risk, and contractors
What We Offer
  • A competitive salary package and opportunities for further career progression
  • Paid parental leave and purchased annual leave options
  • Two additional 'All About Me' leave days per calendar year
  • Annual salary reviews and an annual bonus incentive scheme
  • Employee referral program and employee assistance program
  • Discounts to health insurance and retail & leisure partner providers
About Us

We are a leader in retirement living, with 30 years of experience providing stability and confidence to try new things and keep innovating. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver a seamless experience for our residents across diverse communities nationwide.

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