Administration Officer

1 day ago


Gold Coast, Queensland, Australia Ramsay Health Care Full time
Be part of a dedicated, multi-disciplinary team where your administration skills make a real difference. Join us in providing exceptional service to patients, visitors, and staff, and take the next step in your career with Ramsay Health Care's national network.

About The Role

We have multiple permanent part-time opportunities for Administration Officers to join our Administration Team at John Flynn Private Hospital.

In this role, you will deliver high-quality customer service and provide vital administrative support to ensure the smooth operation of hospital services. From welcoming patients and coordinating theatre bookings to managing accounts and general administration, you will be an integral part of a collaborative, professional, and supportive team.

Your responsibilities will include:
  • Managing the patient admission and discharge process at our Front desk.
  • Handling incoming calls and responding to patient, visitor, and staff enquiries.
  • Managing patient admission papers and clinical notes.
  • Assisting with accounts receivable/payable, cash handling, and banking.

About You

You are organised, proactive, and detail-oriented, with a passion for delivering excellent service in a fast-paced environment. You have strong communication skills, enjoy working as part of a team, and can confidently interact with medical professionals and patients alike.

You will bring:
  • Proven administrative experience, ideally in healthcare or a customer service environment.
  • Strong organisational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • A positive, can-do attitude and commitment to teamwork.
  • Ability to work autonomously with minimal supervision.
  • Previous medical reception or ward clerk experience (highly regarded).

About Us

John Flynn Private Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ' People Caring for People' since 1964.

What's in it for you?
  • Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
  • Discounts: Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
  • Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
  • Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
  • Please note, casual employee's may not be eligible

Requirements
  • Must provide a National Police check conducted within the previous 12 months
  • According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

If you have any questions about this opportunity, please contact Jeda Greenlaw via, GreenlawJ@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
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