Lead Desktop Support Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeApplication Full time $138,631 - $162,076
Job Description

We are seeking an experienced professional to join our team as an Application Support Team Lead.

This is a fixed-term, full-time position that offers the opportunity to work on a variety of projects and develop your skills in desktop and application support.

As an Application Support Team Lead, you will be responsible for providing technical support and guidance to end-users, troubleshooting issues, and implementing solutions to improve system performance.

Key Responsibilities:
  • Provide expert-level technical support and guidance to end-users
  • Troubleshoot complex technical issues and implement effective solutions
  • Collaborate with internal stakeholders to identify areas for process improvement and implement changes
Required Skills and Qualifications

To be successful in this role, you will need to have:

• Strong technical knowledge of desktop deployment technologies, including Microsoft Intune

• Experience working with Windows, Office 365, and other desktop applications

• Completion of a MCSE or MCSA certification, combined with ICT tertiary qualification or equivalent working experience

Benefits

We offer a competitive salary package and a dynamic work environment. As an employee of our organization, you will have access to ongoing training and development opportunities, flexible work arrangements, and a commitment to diversity and inclusion.

About Us

Our organization is a leading provider of services to the building and plumbing industry. We are committed to delivering high-quality services to our customers and making a positive impact in our community.

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