Desktop Infrastructure Support Specialist

16 hours ago

Melbourne, Victoria, Australia beBeeNetwork Full time $80,000 - $120,000
Enterprise Desktop Network Support Specialist

The Enterprise Desktop Network Support Specialist is a critical role that provides expert technical support and assistance to users with desktop and network issues within an enterprise environment.

Key Responsibilities:

  • Troubleshoot and resolve complex desktop hardware, software, and network problems
  • Provide top-notch technical support via various communication channels
  • Maintain and update desktop operating systems, applications, and drivers to ensure seamless functionality
  • Configure and troubleshoot wired and wireless networks to optimize performance and security
  • Implement and maintain active directory policies and user accounts to streamline access and control
  • Perform hardware installations, upgrades, and repairs to minimize downtime and ensure business continuity
  • Monitor and diagnose network connectivity issues to identify and resolve problems quickly
  • Manage and resolve user requests for IT support in a timely and professional manner

Required Skills and Qualifications:

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