Desktop Support Specialist

3 days ago

Melbourne, Victoria, Australia beBeeDesktop Full time $45,000 - $54,000

We are seeking a highly skilled Desktop Support Specialist to join our organization. The successful candidate will be responsible for providing technical assistance and support to our staff members.

Key Responsibilities:

  • Provide technical support and troubleshooting for desktop computers, laptops, and mobile devices.
  • Analyze and resolve hardware and software issues in a timely manner.
  • Collaborate with internal stakeholders to identify and implement process improvements.
  • Maintain accurate records of all support requests and resolutions.

Requirements:

  • 3 years of experience in desktop support or a related field (iOS and Windows).
  • Driving license preferred.

Preferred Qualifications:

  • Familiarity with industry-standard tools and technologies.
  • Excellent communication and problem-solving skills.

Technical Skills:

  • Knowledge of desktop operating systems (Windows).
  • Experience with mobile device management.

About the Role:

The ideal candidate will have strong analytical and problem-solving skills, as well as excellent communication skills.

What We Offer:

A competitive salary package, comprehensive training, and opportunities for career growth and development.

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