Technical Support Expertise Provider

1 day ago

Sydney, New South Wales, Australia beBeetechnical Full time $80,000 - $105,000
Job Title: Technical Support Expertise Provider Job Summary: We are seeking an experienced Technical Support Specialist to join our team. As a Technical Support Expertise Provider, you will be responsible for providing high-quality technical support to internal and external stakeholders for our software solution. Responsibilities: 
  • Provide technical assistance via email, phone, and in-person interactions
  • Analyze and resolve technical issues related to software navigation and case planning
  • Collaborate with cross-functional teams to ensure timely issue resolution and customer satisfaction
  • Maintain accurate records of customer interactions and issue resolutions
 Requirements: To succeed as a Technical Support Expertise Provider, you must have: 
  • A minimum of 2 years of experience in technical support or customer service
  • Dental knowledge and/or experience is a plus
  • Proficiency in Microsoft Office Suite and CRM systems
  • Excellent communication, analytical, and problem-solving skills
 If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. About Us: Our company is a leading manufacturer of professional dental products and technologies, dedicated to delivering innovative solutions to the dental industry worldwide. Join us in shaping the future of dentistry and making a positive impact on people's lives.

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