Public Safety Network Operator

3 days ago

Sydney, New South Wales, Australia beBeePublicSafety Full time $86,470 - $124,989
Public Safety Network Operator

    The role of a Public Safety Network Operator is critical in maintaining the integrity of Managed Public Safety Network services. The operator is responsible for monitoring and managing the multi-agency user wide area Public Safety Network from the Network Operations Centre (NOC) and responding to alarms and communicating with field teams and customers.

    Key responsibilities include effective management of all Incident, Problem, and Change Management cases, proactive Event Management and Incident response to prevent Service Availability Interruptions, and directly liaising with Emergency Service Organisation (ESO's) and Agency customers as required to resolve any faults or issues.

Requirements:
  • Experience in an operational or technical environment with experience of IT/ Telecommunications / NOC Network Management/ P25 Radio.
  • Strong ability to analyze complex data.
  • Qualified and have a solid working knowledge of ITIL.
  • Advanced technical proficiency in Telecommunications is a must.
  • Current rights to work in Australia due to our baseline security clearance requirement.

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