Network Operator

3 weeks ago

Sydney, New South Wales, Australia Transurban Full time
Overview

Join to apply for the Network Operator (Traffic Control) role at Transurban.

We are seeking a Network Operator to work in a busy control room to redirect traffic flow, coordinate response teams, and relay critical information to keep our roads safe, while remaining composed and alert at all times. You will join an innovative team that monitors traffic flow and responds quickly to incidents of all sizes. This is meaningful, challenging and exciting work. (12-month fixed-term position)

Day-to-day, you will
  • Operate intelligent transport systems (ITS), including CCTV, AID, and road management platforms, to ensure safe and efficient traffic flow across open roads and tunnels
  • Coordinate with emergency services, field crews, and internal teams to manage incidents such as breakdowns, accidents, and hazards—minimising disruption and ensuring public safety
  • Develop incident management and traffic management plans to keep roads running more efficiently and safely when things don't go to plan
  • Think creatively to find new ways to improve processes, traffic management, and make recommendations
  • Provide accurate, real-time updates to stakeholders, media, and the public using digital platforms and variable message signs
  • Demonstrate knowledge of traffic management policies, practices and procedures, including operational systems
  • Be able to work across multiple assets to meet business requirements
This role will suit
  • Experience in a monitoring centre, control room, or operational environment—ideally with exposure to traffic control, emergency response, or incident management
  • Computer-smart and analytical, with an interest in new technology and systems
  • Driven, resilient and efficient, with professionalism in challenging situations
  • Organised, efficient and decisive in prioritising tasks while juggling multiple responsibilities
  • Experience in writing reports and including important details to support smooth operations
  • Willingness to work shifts; roads operate 24/7
Requirements and expectations
  • Affirmation that you meet the minimum requirements; if you meet some but not all, you are encouraged to apply
Benefits
  • A range of flexible working options
  • 16 weeks paid parental leave (regardless of gender or carer status), with no waiting period, available for the duration of the contract, with superannuation paid during unpaid leave
  • Learning and development opportunities
  • Health and wellbeing support, including access to Headspace and our EAP program
  • Social activities and groups

We offer flexible working and leave options to help you balance work and life commitments. We strongly encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people and people living with disability. If you require adjustments during the recruitment process, please contact us at

Ready to help us keep cities moving? Apply today.


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