Leading Insurance Process Expert

7 days ago

Melbourne, Victoria, Australia beBeeInsurance Full time $90,000 - $120,000
Insurance Operations Specialist Role Overview

The Insurance Operations Specialist role is a critical position within the organization, responsible for providing sound investigation, ownership, and decision-making skills across various areas.

  • Manage complex insurance enquiries and escalations through effective management of the insurance operations inbox.
  • Review and update insurance business rules to ensure accuracy and efficiency in processes.
  • Identify opportunities for process improvements and communicate them effectively to stakeholders, enhancing overall performance.
  • Collaborate with cross-functional teams to implement product and pricing changes.
  • Support the management of insurance-related breaches and incidents, ensuring timely resolution.

This role requires strong written and oral communication skills, as well as excellent organisational and interpersonal abilities, to drive successful outcomes.

Key Qualifications and Skills
  • Minimum five years' experience in an insurance role or related field, with a strong understanding of industry best practices.
  • Superannuation or insurance administration background is highly desirable, along with excellent initiative and ability to work independently.
  • Well-developed English grammar, spelling, and proofreading skills are essential for producing high-quality outputs.
  • Strong working knowledge of Microsoft Office applications, particularly Word, Excel, and Outlook, is required for efficient task completion.
Benefits and Culture

AustralianSuper prioritizes colleague development, offering ongoing learning, coaching, and training opportunities to enhance skills and knowledge.

The organization promotes a blended working environment that balances flexibility and teamwork, fostering a culture of safety, respect, inclusiveness, and diversity.

If you require reasonable adjustments during the recruitment process, please notify our team.

  • Insurance Process Enhancement Expert

    2 weeks ago

    Melbourne, Victoria, Australia beBeeInsurance Full time $104,383 - $134,925

    Job Title: Insurance Operations SpecialistWe are seeking a dedicated insurance professional to enhance operational efficiency and improve member insurance outcomes. As the Insurance Operations Specialist, you will focus on transitioning our operations to a digital-first future state model.The role requires strong knowledge of group insurance, including death...

  • Expert Insurance Process Analyst

    4 days ago

    Melbourne, Victoria, Australia beBeeAnalytical Full time $80,000 - $110,000

    Business Intelligence SpecialistWe are seeking a highly skilled Business Analyst to support our business operations and drive strategic initiatives. This role involves collaborating with cross-functional teams to develop and implement process improvements, strengthen security controls, and finalize key technology migrations.This position requires expertise...

  • NM Insurance

    1 week ago

    Melbourne, Victoria, Australia NM Insurance Pty Ltd Full time $90,000 - $120,000 per year

    NM Insurance is a market leading distributor of insurance products and services, in the retail recreational areas of pleasure craft, motorcycle and caravan as well as commercial marine insurance lines. Our business operates through offices across Australia and New Zealand.  Most of our Insurance Products are distributed via intermediary partners, primarily...

  • Senior Business Expert

    2 weeks ago

    Melbourne, Victoria, Australia beBeeBusinessAnalyst Full time $100,000 - $140,000

    Business OpportunityWe are seeking a seasoned business expert to play a key role in identifying and analysing business needs, facilitating communication between stakeholders, and ensuring the successful implementation of PolicyCenter, BillingCenter, and ClaimsCenter.Key Responsibilities:Identify and document business requirements to drive improvement...

  • Digital Insurance Process Enhancer

    7 days ago

    Melbourne, Victoria, Australia beBeeOperations Full time $90,000 - $120,000

    Insurance Operations SpecialistEnhance operational efficiency and improve insurance outcomes in a pivotal role.As an Insurance Operations Specialist, you will play a key part in shaping the future of our insurance operations. You will be responsible for transitioning our operations to a digital-first future state model.Monitor and optimize insurance...

  • Insurance Process Improvement Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeOperationalization Full time $105,210 - $175,208

    Job OverviewThis is an exciting opportunity to join our team as a Digital Insurance Operations Specialist. In this pivotal role, you will focus on transitioning our operations to a modern future state model.Key ResponsibilitiesMonitor and optimize insurance operations processes to drive efficiencyProvide expert guidance to colleagues and our administrator on...

  • Expert Insurance Advisor

    2 days ago

    Melbourne, Victoria, Australia beBeeInsurance Full time $100,000 - $125,000

    Job Role: Insurance ExpertThe Insurance Expert role involves advising clients on their insurance needs by understanding their financial position and tailoring personal insurance solutions that provide protection in the event of a Life, Trauma, TPD or Income Protection event.Key Responsibilities:Meet with clients and respond to queries to understand and...

  • Expert Process Innovation Lead

    2 weeks ago

    Melbourne, Victoria, Australia beBeeTransformation Full time $90,000 - $120,000

    Business Process Transformation SpecialistOur organisation is seeking an accomplished Business Process Transformation Specialist to spearhead process improvement initiatives across Legal and Shared Services.You will leverage Lean principles and Agile methodologies to drive operational efficiency, enhance client experiences, and boost employee satisfaction....

  • Insurance Business Process Manager

    5 days ago

    Melbourne, Victoria, Australia beBeeOperational Full time $120,000 - $180,000

    We are seeking a dedicated professional to enhance operational efficiency and improve insurance outcomes. As an Insurance Operations Specialist, you will play a pivotal role in transitioning our operations to a digital-first future state model.Key ResponsibilitiesMonitor and optimize insurance operations processes to drive efficiencyProvide expert guidance...

  • Portfolio Lead, Domestic Building Insurance

    1 day ago

    Melbourne, Victoria, Australia Victorian Managed Insurance Authority Full time

    Location: Melbourne | CBDJob type: Full timeOrganisation: Victorian Managed Insurance Authority**Salary**: Salary not specifiedOccupation: Insurance and SuperannuationReference: VG/1675747Looking for purpose in what you do? Wanting to make a difference in the lives of Victorian homeowners? Come and join a great team who thrive on innovation and...