Customer Service Liaison
1 week ago
We are seeking a highly skilled Customer Service Officer to join our team in Western Sydney, NSW. This role will provide an exceptional opportunity to work in a fast-paced environment, supporting our company strategy to deliver an outstanding customer experience.
Key Responsibilities- Manage service requests, orders, scheduling, and performance reporting.
- Receive and assess service requirements, communicate with sales and customers for necessary clarifications.
- Ordering and stock management, planning, and managing daily work schedules.
- Collect service reports, inform the Manager of performance issues, and consolidate documentation for invoicing.
- Issue and manage purchase orders, coordinate technical training, and monitor KPIs.
- Maintain relevant data across various systems.
We are looking for a motivated and agile individual with a customer service background and mindset. The successful candidate will have exceptional communication skills, be flexible in a rapid environment, and passionate about continuous improvement and achieving results.
Culture and Benefits- Grow your career and broaden your business insights.
- Be rewarded with a competitive salary package of $70k + Super.
- Share a passion for working in a collaborative and proactive team.
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