Business Development Executive

7 days ago

Sydney, New South Wales, Australia beBeeRelationshipBuilding Full time $90,000 - $120,000
Job Description

We are seeking a skilled Business Development Executive to join our team. As a Merchant Portfolio Specialist, you will play a crucial role in developing and maintaining strong relationships with clients.

Your focus will be on ensuring client satisfaction and driving business growth through excellent interpersonal skills and proactive communication.

  • You will manage a merchant portfolio segmented by partner.
  • Deliver both proactive and reactive engagement to protect and grow partner-aligned merchant groups.
  • Identify opportunities to grow Merchant Share of Wallet (MSOW) through upsell, cross-sell, and multi-site expansion.

You will own and execute all account activities for merchants associated with assigned partners, conduct welcome calls for all new merchants related to the partner, including new sites for strategic merchants, and provide training support across the portfolio.

  • Owning and executing all account activities for merchants associated with assigned partners.
  • Conducting welcome calls for all new merchants related to the partner, including new sites for strategic merchants.
  • Providing training support across the portfolio.

Maintaining consistent account documentation across required systems, ensuring all activity contributes to defined KPIs and measurable outcomes, and collaborating with internal stakeholders to resolve merchant issues effectively.

  • Maintaining consistent account documentation across required systems.
  • Ensuring all activity contributes to defined KPIs and measurable outcomes.
  • Collaborating with internal stakeholders to resolve merchant issues effectively.
Requirements
  • 2–3 years in account management, customer success, or merchant support roles.
  • Experience working with SaaS, payments, or platform-based businesses preferred.
  • Familiarity with segmentation and structured workflows (Welcome, Save, Training).
  • Confident communicator, both written and verbal.
  • Working knowledge of Excel, PBI, and ability to deliver insights or updates in PowerPoint or CRM.
About Us

We are committed to delivering exceptional results and building long-term relationships with our clients.

Our team is passionate about what we do and is dedicated to making a positive impact in the industry.

What We Offer

A dynamic and supportive work environment that fosters growth and development.

Competitive compensation and benefits package.

Opportunities for professional advancement and career growth.

A collaborative and inclusive team culture.

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