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Account Manager

2 months ago

Richmond, Australia 2XM Recruit Full time
About the Role

We're seeking an experienced Account Manager to join our Recruitment team in Melbourne, working with one of our key global clients. The successful candidate will be responsible for managing the day-to-day activities of this account, ensuring exceptional customer service and driving revenue growth through excellent recruitment delivery.

Key Responsibilities
  • Manage existing client relationships and develop new opportunities for growth.
  • Deliver against customer and commercial Key Performance Indicators (KPIs) using our recruitment CRM system.
  • Analyze customer relationships and build on them through excellent service delivery.
  • Drive recruitment opportunities through client networking and relationship development.
  • Ensure a best-in-class recruitment process when sourcing and selecting candidates.
  • Work with the client to identify upcoming project requirements and implement recruitment strategies to enable proactive and timely recruitment of roles.
  • Collaborate with the 2XM leadership team to report on successes, challenges, and support required to achieve client requirements.
Requirements
  • At least 2 years of previous recruitment experience, with a proven track record of:
    • Managing and developing own clients and relationships.
    • Effectively managing multiple recruitment requirements, hiring managers, and differing requirements at each location.
    • Engineering or associated industry experience (ideally blue collar).
  • Recruitment software experience, with the ability to manage a recruitment process through a CRM (Bullhorn, Job Adder, Vincere, Fasttrack, etc.).
  • Familiarity with Office 365 - Outlook, Teams, Word, and Excel.
What's in it for you?
  • Award-winning Richmond / Co-Working space.
  • Extra day holiday per year of service (up to 25 days).
  • Birthday day off.
  • Volunteer days off.
  • Flexible work-from-home arrangements.
  • Quarterly incentives and team lunches for achieving business targets and objectives.
  • Annual Melbourne Cup and Christmas parties.
  • Newly updated career ladder and competency framework with clear opportunities to grow and develop within the business.
  • A warm desk with a really exciting major account to get your teeth into on day one.