Homeless Outreach Coordinator

3 days ago

Melbourne, Victoria, Australia beBeeTransitional Full time $60,000 - $99,999

Support Specialist

Our organisation is seeking an experienced Support Specialist to provide early intervention outreach support to individuals and families at risk of homelessness.

Your Role

  • Deliver engaging case management services to clients from diverse backgrounds, empowering them to address their individual needs.
  • Engage clients through proactive outreach and assist them to establish and maintain sustainable tenancies.
  • Support clients to access relevant resources and specialist services, ensuring a comprehensive approach to service delivery.

About the Position

As a Support Specialist, you will work collaboratively with clients to understand their unique circumstances and develop tailored solutions to support their needs.

Key Responsibilities

  • Provide high-quality case management services, including assessment, planning, and coordination of support.
  • Develop and maintain relationships with key stakeholders, including community agencies, government departments, and other service providers.
  • Contribute to the development and implementation of organisational policies and procedures, ensuring best practice in service delivery.

Benefits

We offer a range of benefits to support your professional growth and well-being, including:

  • Salary packaging to increase take-home pay.
  • 10% discount on childcare services.
  • Up to 10 weeks paid parental leave.
  • Free counselling with our Employee Assistance Program.
  • Discounts at our social enterprises.

Requirements

To be successful in this role, you will require:

  • Demonstrated experience in case management, preferably in homelessness services or community housing sectors.
  • Knowledge of relevant regulations and legislation, including those related to homelessness and housing.
  • Understanding of the Specialist Homelessness Information Platform (SHIP) and its applications.

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