Homeless Outreach Specialist

10 hours ago

Melbourne, Victoria, Australia beBeeCase Full time $48,000 - $72,000

Our organisation is seeking a compassionate and driven professional to join our Women Outreach Support Service (WOSS) team. This role offers a powerful opportunity to make a tangible difference in the lives of individuals experiencing rough sleeping and homelessness.

Job Description

The successful candidate will play a crucial role in providing practical support, emotional guidance, and strong advocacy to help clients move out of homelessness and into safety and stability.

  • Build meaningful, trust-based relationships using persistent and respectful engagement techniques
  • Develop individualised case plans aligned with client goals, strengths and immediate needs
  • Facilitate access to housing, health services, mental health support, drug & alcohol programs, legal services, and community connections
  • Coordinate case conferences and planning client exits with continuity of care
  • Work collaboratively with internal and external partners to ensure the best possible outcomes
  • Ensure accurate and timely documentation, data entry and reporting
Required Skills and Qualifications

The ideal candidate will possess:

  • A Diploma or Degree in Social Work, Psychology or a related field
  • Experience in case management and assertive outreach
  • Knowledge of homelessness, housing systems, and trauma-informed care
  • Strong communication, advocacy, and conflict resolution skills
  • An ability to work both independently and collaboratively in fast-paced environments
  • Current Driver's Licence
Benefits

Our organisation offers eligible employees a well-balanced package of meaningful benefits including:

  • Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
  • Access to EAP and health & wellness initiatives
  • Ongoing training and development opportunities that enhance on the job skills and proficiency
  • Rewarding and fulfilling purpose-driven careers that have positive and sustainable social impacts
  • A culture grounded in integrity, compassion, respect, diversity, and collaboration
Other Information

Our organisation values Integrity, Compassion, Respect, Diversity, and Collaboration. We are an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

We are a child safe organisation and are committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

Job Details

Seniority level: Entry level

Employment type: Full-time

Job function: Other

Industries: Non-profit Organisations

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