Groups, Meetings
5 days ago
About the Role:
Hilton Hotels is seeking a highly skilled and experienced Groups, Meetings & Events Sales Manager to join our team. As a key member of our Commercial team, you will be responsible for driving sales growth and maximizing revenue opportunities for groups and events.
Key Responsibilities:
- Maximize Group, Conference, and Event Revenue Opportunities: Develop and implement strategies to increase sales and revenue from group and event bookings.
- Lead the Commercial Team: Manage and motivate a high-performing team to achieve planned and forecasted revenues and key performance indicators.
- Develop and Train Team Members: Provide coaching and training to ensure team members have the skills and knowledge to deliver exceptional customer service and achieve sales targets.
- Customer Service and Relationship Building: Build and maintain strong relationships with customers, including corporate, travel, and catering functions.
- Performance Management: Monitor and manage team performance, providing feedback and coaching to ensure high levels of performance and exceed targets.
- Recruitment and Development: Recruit, manage, train, and develop the Sales & Reservations team to ensure they have the skills and knowledge to deliver exceptional results.
Requirements:
- Recent Experience: Proven experience in a similar role, with a track record of driving sales growth and maximizing revenue opportunities.
- Leadership Skills: Strong leadership skills to effectively manage and motivate a high-performing team.
- Selling Capability: Excellent selling capability, with the ability to coach and develop selling techniques in team members.
- Customer Service: Commitment to delivering a high level of customer service, with a positive can-do attitude and excellent communication skills.
- Flexibility and Adaptability: Ability to respond to a range of different situations, with the drive and ability to work under pressure using creativity, tenacity, and initiative.
About Hilton Hotels:
Hilton Hotels is a world-leading hospitality company, offering a range of career opportunities for talented individuals. As a member of our team, you will have the opportunity to grow your career and develop your skills in a dynamic and supportive environment.
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