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Strategic Business Development Manager

1 month ago

Melbourne, Victoria, Australia Marsh Pty Ltd Full time

We are seeking an experienced Account Executive to join our HONAN Strata team at Marsh. Based in Melbourne, this hybrid role requires a minimum of three days per week in the office.

As a key contributor to business growth objectives, you will be responsible for developing new business and retaining existing clients within the Strata team. Your portfolio will include nominated accounts, with a focus on delivering high-quality customer service while coaching, managing, and developing Client Executives, Service Executives, and Administrative staff.

Main Responsibilities:

  • Cultivate Long-Term Relationships: Manage client relationships, implement renewal strategies, and identify new business opportunities.
  • Foster Operational Excellence: Ensure exceptional client service, manage expectations, and oversee training and development of team members.
  • Drive Innovation through Technology: Stay up-to-date with relevant legislation, manage documentation, and maintain technical knowledge across multiple product lines.
  • Inform Decision-Making through Data Analytics: Input client information, gather data for renewals, and monitor service delivery across quoting, renewals, and claims.

Requirements:

  • Tier 1 or Tier 2 qualifications
  • At least two years of insurance industry experience
  • Broad knowledge of customer service standards
  • Technical Insurance/Broking skills in accordance with RG 146 requirements

About You:

  • Excellent communication and organizational skills
  • Ability to develop and maintain meaningful working relationships at all levels
  • Thorough technical knowledge of relevant lines of insurance and associated legislation
  • Strong analytical and problem-solving skills

About Our Company:

MARSH is a leading insurance broker and risk advisor. As part of Marsh McLennan, we offer a dynamic work environment, career growth opportunities, and a range of benefits. With a strong commitment to diversity, equity, and inclusion, we strive to create a workplace where everyone can thrive.