Front Office Team Member

3 days ago

Sydney, New South Wales, Australia Marriott Full time

Job Summary

We are seeking a highly motivated and customer-focused Front Office Team Member to join our team at Marriott Hotels. As a Front Office Team Member, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.

Key Responsibilities

  • Guest Check-In/Check-Out
    • Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
    • Process all check-outs, including resolving any late and disputed charges.
  • Front Desk Operations
    • Answer, record, and process all guest calls, messages, requests, questions, or concerns.
    • Coordinate with Housekeeping to track readiness of rooms for check-in.
    • Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
  • Guest Services
    • Supply guests with directions and information regarding property and local areas of interest.
    • Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
  • Cash Handling
    • Cash guests' personal checks and traveler's checks.
    • Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
  • Teamwork and Communication
    • Develop and maintain positive working relationships with others.
    • Comply with quality assurance expectations and standards.

Requirements

  • Australian Working Rights
  • New South Wales Responsible Service of Alcohol certificate/card

Perks and Benefits

  • Team-spirited co-workers
  • Encouraging leadership
  • Discounted room rates on hotels worldwide
  • Discount on food and beverages at participating Marriott International hotels worldwide
  • Recognition programs to keep you motivated
  • Wellbeing & mindfulness programs to ensure you stay healthy
  • Paid birthday leave
  • Training and development

  • Front Office Team Member

    7 days ago

    Sydney, New South Wales, Australia Marriott Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Office Team Member to join our team at Marriott Hotels. As a Front Office Team Member, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key ResponsibilitiesGuest Check-In/Check-OutProcess all guest...

  • Front Office Team Member

    2 days ago

    Sydney Olympic Park, New South Wales, Australia PULLMAN Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Office All Rounder to join our team at Pullman Hotel. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest ServiceProvide warm and welcoming...

  • Front Office Team Member

    7 days ago

    Sydney, New South Wales, Australia Accor Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Front Office team as a Full Time All-Rounder. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesGuest ServiceProvide quality service to all guests by responding to...

  • Front Office Team Member

    7 days ago

    Sydney, New South Wales, Australia AccorHotel Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Front Office team as a Full Time All-Rounder. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesGuest Service: Provide quality service to all guests by responding...

  • Front Office Team Member

    7 days ago

    Sydney, New South Wales, Australia AccorHotel Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Front Office team as a Full Time All-Rounder. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesGuest Service: Provide quality service to all guests by responding...

  • Front Office Team Lead

    7 days ago

    Sydney, New South Wales, Australia Marriott Full time

    Job Summary:We are seeking a highly motivated and experienced Front Office Supervisor to join our team at Marriott. As a key member of our hotel operations team, you will be responsible for overseeing the front office team, ensuring seamless guest experiences, and driving operational excellence.Key Responsibilities:Supervise and support the front office team...

  • Front Office Team Lead

    3 days ago

    Sydney, New South Wales, Australia Marriott Full time

    Job Summary:We are seeking a highly motivated and experienced Front Office Supervisor to join our team at Marriott. As a key member of our hotel operations team, you will be responsible for supervising the front office team, ensuring seamless guest experiences, and driving operational excellence.Key Responsibilities:Supervise and support the front office...

  • Front Office Team Lead

    7 days ago

    Sydney, New South Wales, Australia Marriott International Full time

    About the RoleWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Marriott International. As a Front Office Supervisor, you will be responsible for leading the front office team and ensuring that our guests receive exceptional service and a memorable experience.Key ResponsibilitiesLead the Front Office Team: Supervise...

  • Reception Supervisor

    3 days ago

    Sydney, New South Wales, Australia Hilton Worldwide, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Reception Supervisor to join our Front Office team at Hilton Sydney. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of the front desk, providing exceptional guest service, and leading a team of Front Office Team Members.Key...

  • Reception Supervisor

    7 days ago

    Sydney, New South Wales, Australia Hilton Hotels Full time

    About Hilton HotelsHilton Hotels is a leading hospitality company that operates a global portfolio of hotels and resorts. Our team members are dedicated to delivering exceptional guest experiences and creating memorable stays.Job SummaryWe are seeking a highly skilled and experienced Reception Supervisor to join our Front Office team at Hilton Sydney. As a...

  • Reception Supervisor

    5 days ago

    Sydney, New South Wales, Australia Hilton Worldwide, Inc. Full time

    Job DescriptionJob Title: Reception Supervisor - Front Office Team LeadJob Summary:We are seeking a highly skilled and experienced Reception Supervisor to join our Front Office team at Hilton Sydney. As a key member of our team, you will be responsible for ensuring exceptional guest experiences, supervising front desk operations, and providing outstanding...

  • Reception Supervisor

    2 days ago

    Sydney, New South Wales, Australia Hilton Worldwide, Inc. Full time

    Job DescriptionJob SummaryWe are seeking a highly skilled and experienced Reception Supervisor to join our Front Office team at Hilton Sydney. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of the front desk, providing exceptional guest service, and leading a team of Front Office Team...

  • Front of House Team Member

    7 days ago

    Sydney, New South Wales, Australia Trippas White Group Full time

    About UsTrippas White Group is a leading hospitality company, managing a diverse portfolio of iconic restaurants, cafes, and event spaces across Australia. Our premium venues include a range of establishments that offer exceptional dining and entertainment experiences.The RoleWe are seeking experienced and reliable Front of House staff to join our team. As a...

  • Front Office Team Supervisor

    7 days ago

    Sydney, New South Wales, Australia Hyatt Hotels Corporation Full time

    If you are considering a career with Hyatt Hotels Corporation, we invite you to explore our job opportunities.Park Hyatt hotels are renowned for their sophisticated and contemporary luxury, offering a unique experience in some of the world's most desirable locations. Each hotel is custom-designed to reflect the regional character while maintaining the...

  • Front of House Team Member

    3 days ago

    Sydney, New South Wales, Australia Trippas White Group Full time

    About UsTrippas White Group is a leading hospitality company, managing a diverse portfolio of iconic restaurants, cafes, and event spaces across Australia. Our premium venues include a range of establishments that offer exceptional dining and entertainment experiences.The RoleWe are seeking experienced and reliable Front of House staff to join our team. As a...

  • Front Office Team Supervisor

    7 days ago

    Sydney, New South Wales, Australia Hyatt Hotels Corporation Full time

    If you are considering a career with Hyatt Hotels Corporation, we invite you to explore our job opportunities.At Park Hyatt, we pride ourselves on delivering an experience that embodies refined, modern luxury. Each Park Hyatt hotel is uniquely designed to reflect the local culture while maintaining the elegance of our brand.We are currently seeking a...

  • Front Office Coordinator

    2 days ago

    Sydney, New South Wales, Australia Workforce Australia for Individuals Full time

    We're seeking a highly skilled and enthusiastic Front Office Receptionist to join our team at Workforce Australia for Individuals.As a key member of our front office team, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service and administrative support.Key responsibilities will...

  • Front Office Coordinator

    3 days ago

    Sydney, New South Wales, Australia Hyatt Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Office Coordinator to join our team at Hyatt Regency Sydney. As a key member of our Front Office team, you will play a crucial role in ensuring the smooth operation of our hotel's administrative tasks.Key ResponsibilitiesProvide exceptional customer service to guests and colleagues alike,...

  • Reception Supervisor

    5 days ago

    Sydney, New South Wales, Australia Hilton Hotels Full time

    About Hilton HotelsHilton Hotels is a leading hospitality company that operates a global portfolio of hotels and resorts. Our team members are the face of our brand, and we're committed to providing exceptional guest experiences.Job SummaryWe're seeking a highly skilled and experienced Reception Supervisor to join our Front Office team at Hilton Sydney. As a...

  • Front of House Team Member

    7 days ago

    Sydney, New South Wales, Australia Trippas White Group Full time

    About Our Iconic VenueWe are a leading hospitality company, Trippas White Group, seeking to expand our front of house team at our iconic venue in Sydney Harbour. Our venue offers a premium product and experience for our customers, and we are looking for individuals who can provide exceptional customer service and contribute to our team's success.Key...