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Front of House Team Member

2 months ago

Sydney, New South Wales, Australia Trippas White Group Full time

About Us

Trippas White Group is a leading hospitality company, managing a diverse portfolio of iconic restaurants, cafes, and event spaces across Australia. Our premium venues include a range of establishments that offer exceptional dining and entertainment experiences.

The Role

We are seeking experienced and reliable Front of House staff to join our team. As a Front of House Team Member, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our venues.

Key Responsibilities

  • Provide exceptional customer service and ensure a high level of customer satisfaction
  • Work effectively as part of a team to achieve business objectives
  • Maintain a high level of knowledge about our menu, beverages, and services
  • Handle cash and operate point-of-sale systems efficiently
  • Work a flexible roster, including evenings, weekends, and public holidays
  • Ensure a high level of presentation and grooming standards
  • Hold a current RSA (Responsible Service of Alcohol) certification

Requirements

  • Minimum 2 years' experience in a similar role
  • Experience working in a contemporary cafe, restaurant, or events environment
  • Strong knowledge of food and beverage, including coffee
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional hospitality experiences, we encourage you to apply for this role.