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Front of House Team Member

2 months ago

Sydney, New South Wales, Australia Trippas White Group Full time

About Us

Trippas White Group is a leading hospitality company, managing a diverse portfolio of iconic restaurants, cafes, and event spaces across Australia. Our premium venues include a range of establishments that offer exceptional dining and entertainment experiences.

The Role

We are seeking experienced and reliable Front of House staff to join our team. As a Front of House Team Member, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our venues.

Key Responsibilities

  • Provide exceptional customer service and ensure a high level of customer satisfaction
  • Work effectively as part of a team to deliver a seamless dining and entertainment experience
  • Have a strong knowledge of food and beverage, including menu items and wine lists
  • Be able to work in a fast-paced environment and adapt to changing situations
  • Have excellent communication and interpersonal skills
  • Be able to work a rotating roster, including evenings and weekends
  • Have a strong attention to detail and be able to maintain a high level of presentation

Requirements

  • Minimum 2 years' experience in a similar role
  • Strong knowledge of food and beverage, including menu items and wine lists
  • Excellent customer service and communication skills
  • Experience with cash handling and POS systems
  • Flexible and able to work across a 7-day rotating roster
  • Immaculate grooming and pride in presentation
  • Current RSA