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Front Office Leadership Position

2 weeks ago

Sydney, New South Wales, Australia beBeeAmbitious Full time $90,000 - $120,000
Leadership Role - Front Office

The ideal candidate for this leadership role will oversee the Front Office and Guest Experience departments in a high-volume hotel operation.

This individual will balance strategic leadership with day-to-day management, developing and engaging the team, monitoring standards, and delivering results for the business.

Key responsibilities include:

  • Setting strategic direction in collaboration with the leadership team.
  • Providing coaching and feedback to team members.
  • Maintaining visibility in the operation, giving recognition to regular guests, and cultivating relationships with VIPs and new guests.
  • Closely managing labour and operating expenses through effective scheduling, budgeting, and purchasing decisions.

Requirements for success in this role include:

  • Prior experience in a leadership position within Rooms Division in a 5-star hotel.
  • A positive attitude, resilience, and maturity in adapting to different situations.
  • Impeccable communication skills and attention to detail.
  • Strong business acumen, including experience in rostering, labour costs, and controlling expenses.

Benefits of working in this role include:

  • Competitive salary and comprehensive benefits package.
  • Excellent training and development opportunities.
  • Complimentary accommodation at other hotels and resorts.
  • Other perks and incentives.