
Front Office Leadership Opportunity
2 weeks ago
We are seeking a seasoned professional to lead our front-of-house team, providing exceptional customer service and maintaining high standards of presentation.
About the Role:
- Direct a team of staff members, ensuring seamless interactions with clients and visitors.
- Maintain a clean and organized reception area, adhering to precise standards of tidiness.
- Develop effective communication strategies to foster strong relationships with members and colleagues.
- Collaborate with team members to achieve business objectives and drive growth.
- Support club operations, including events, promotions, and member onboarding.
About You:
- You have leadership experience or are ready to take the next step into a leadership role.
- You possess impeccable presentation skills and excel in written and verbal communication.
- You have demonstrated expertise in front office management, client services, or similar roles.
- You are positive, energetic, and adaptable, with a passion for delivering outstanding customer experiences.
- You can build rapport with team members and valued clients, prioritizing tasks and managing multiple responsibilities.
Key Skills:
- You are highly organized and methodical, with the ability to juggle priorities and think critically.
- You possess excellent problem-solving skills and can adapt to changing situations.
- You hold a First Aid/CPR Certificate, which is desirable but not essential.
Benefits:
If you're passionate about delivering exceptional customer experiences and leading a dynamic team, we'd love to hear from you. Apply today to become a valued Next Gen Team Member and Leader
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