Senior Construction Insurance Specialist

6 days ago

Melbourne, Victoria, Australia beBeeClaims Full time $90,000 - $120,000
Construction Claims Advocate Job Description

This role involves working closely with clients to ensure a high level of claims management services are delivered.

Key Responsibilities:

  • Provide coverage and claims strategy advice to clients on complex claims issues.
  • Identify appropriate policies and coverages on less complex issues and analyse notifications against the same to provide solutions to clients against future risks.
  • Facilitate claims processes for clients, with supervision, to ensure progress from notification through to closure.
  • Monitor insurer responses and engage with insurers and their professional advisers on less complex issues to support smooth review of claims for clients.
  • Draft communication documents for clients, such as correspondence letters, claims calculations and reviews documents prepared by the clients, to support less complex claims processes for clients.
  • Provide claims-related data, such as loss statistics, key trends, cost reduction opportunities and other data, to assist development of action plans to manage client's total cost of risk.
  • Interact with individual CEs, Claims Advocacy colleagues and Claims Operations colleagues to provide support to the team in making the claims process smooth.

Requirements:

  • A high level of experience across construction insurance policies/claims, including but not limited to contract works, industrial special risk, and liability claims.
  • Good level of experience across Excel, Word, and Outlook.
  • Strong technical knowledge around construction claims.
  • Excellent communication and interpersonal skills.
  • Ability to act proactively to drive relationships and manage a range of stakeholders with a clear customer focus.
  • Mature in outlook and strength of character to discuss complex issues with senior leaders and carry out meetings with confidence.
  • Ability to remain calm under pressure.

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