Clinical Applications Support Specialist

3 days ago


Chatswood, Australia Nova Biomedical Full time
Job Title: Clinical Applications Support Specialist

Job Summary:

Nova Biomedical is seeking a highly skilled Clinical Applications Support Specialist to join our team in Australia and New Zealand. As a key member of our support team, you will be responsible for providing technical assistance and training to our customers on our clinical products.

Key Responsibilities:

* Provide technical support and training to customers on our clinical products
* Conduct pre-sales and post-sales evaluations and implementations of our clinical products
* Collaborate with our sales team to provide product information and support
* Work with our support manager to ensure the technical service program is running smoothly

Requirements:

* Clinical laboratory knowledge and/or POCT experience is essential
* Fluent in English with excellent written and statistics skills
* Experience with bedside glucose meters, blood gas systems, and/or clinical chemistry systems is a plus
* Diagnostics industry and/or hospital experience is a benefit

Skills and Competencies:

* Ability to act as a resource to our support manager and sales team
* Possess the ability to understand and educate end-users on our products
* Strong troubleshooting skills with good customer-facing presentation skills
* Strong self-organizational capabilities and systematic work methods

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