Clinical Applications Specialist

3 weeks ago


Chatswood, Australia Nova Biomedical Full time

Job Summary:

Nova Biomedical is seeking a highly skilled Clinical Applications Specialist to support our Nova Australia-New Zealand (ANZ) subsidiary. This role will involve providing technical support, training, and applications expertise for our clinical products in Australia and New Zealand.

Key Responsibilities:

  • Provide technical support for clinical customers via phone and on-site visits.
  • Develop and deliver training programs for customers and end-users.
  • Collaborate with Nova APAC-support and Nova corporate to resolve product quality issues.
  • Perform pre-sale and post-sale evaluations, implementations, and validations for clinical products.
  • Assist with data analysis and reporting for clinical applications.

Requirements:

  • Clinical laboratory knowledge and/or POCT experience is essential.
  • Fluent in English with excellent written and statistical skills.
  • Experience with bedside glucose meters, blood gas systems, and/or clinical chemistry systems is a plus.
  • Ability to travel approximately 75% of the time in Australia and periodically in New Zealand.

Skills and Competencies:

  • Strong technical and analytical skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and troubleshooting skills.

Education/Experience:

  • Associate or bachelor's degree in a medical/scientific discipline or relevant work experience.
  • A minimum of 3 years of clinical diagnostics or related biotech experience.
  • A minimum of 2 years' experience in technical support or product specialist role would be a plus.


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