Clinical Applications Specialist
2 days ago
Nova Biomedical is seeking a highly skilled Clinical Applications Specialist to join our team in Australia and New Zealand. As a key member of our Applications Support team, you will be responsible for providing technical support and training to customers and end-users for our clinical products.
Key Responsibilities:- Provide technical support and training to customers and end-users for our clinical products, including blood gas systems, meters, and clinical chemistry systems.
- Perform pre-sale and post-sale evaluations, implementations, and validations for our clinical products.
- Assist with data analysis and reporting for clinical applications requirements.
- Work with the Support Manager to ensure the Technical Service program is installed and running in Australia and New Zealand.
- Provide technical information and assistance to the sales team for meter and blood gas systems.
- Clinical laboratory knowledge and/or POCT experience is essential for this position.
- Fluent in English with excellent written and statistical skills, including Microsoft Excel capabilities.
- Experience with bedside glucose meters, blood gas systems, and/or clinical chemistry systems is a plus.
- Diagnostics industry and/or hospital (lab or POC-testing) experience is a benefit.
- Ability to travel approximately 75% country-wide in Australia and periodically in New Zealand.
- Ability to act as a resource to Nova ANZ Applications Support Manager, the Sales team AUS/NZ, and as technical/applications product expert for current and future customers.
- Requires the ability to understand and educate end-users and provide product application support to customers.
- Possess the ability to perform data analysis in support of clinical applications requirements.
- Strong troubleshooting skills with good customer-facing presentation skills.
- Strong self-organizational capabilities and having systematic and analytical work methods.
- Requires excellent communication, teaching, and interpersonal skills.
- The ability to multi-task well and be willing to put in extra time/efforts as needed to see projects and activities to completion.
- Associate or bachelor's degree (or local equivalent) is preferred in a medical/scientific discipline or relevant work experience in a comparable role.
- Laboratory degree and/or biomed degree preferred.
- A minimum of 3 years of clinical diagnostics or related biotech experience (hospital, lab, and/or clinical diagnostics company).
- A minimum of 2 years' experience in technical support or product specialist role would be a plus.
- Field work experience is ideal.
Nova Biomedical is a company that values mutual respect, honesty, and integrity. We are proud to have a strong sense of family in the workplace, with one third of our employees having been with us for over 10 years.
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Clinical Applications Specialist
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Chatswood, Australia Nova Biomedical Full timeJob Title: Clinical Applications SpecialistNova Biomedical is seeking a highly skilled Clinical Applications Specialist to support our Nova Australia-New Zealand (ANZ) subsidiary. This role will involve providing technical support, training, and applications expertise to customers in Australia and New Zealand for all Clinical Products.Key...
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Chatswood, Australia Nova Biomedical Full timeJob Title: Clinical Applications SpecialistNova Biomedical is seeking a highly skilled Clinical Applications Specialist to join our team in Australia and New Zealand. As a key member of our Applications Support team, you will be responsible for providing technical support and training to customers and end-users for our clinical products.Key...
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Chatswood, Australia Nova Biomedical Full timeJob Title: Clinical Applications SpecialistNova Biomedical is seeking a highly skilled Clinical Applications Specialist to join our team in Australia and New Zealand. As a key member of our Applications Support team, you will be responsible for providing technical support and training to customers and end-users for our clinical products.Key...
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Chatswood, Australia Nova Biomedical Full timeJob Title: Clinical Applications SpecialistNova Biomedical is seeking a highly skilled Clinical Applications Specialist to join our team in Australia and New Zealand. As a key member of our Applications Support team, you will be responsible for providing technical support and training to customers and end-users for our clinical products.Key...
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