Insurance Liability Claims Expert

10 hours ago


Sydney, New South Wales, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

Lead Complex Insurance Claims

We are seeking a highly skilled and experienced Insurance Liability Claims Expert to join our National Liability Claims team.

About the Role:

  • Manage a complex portfolio of claims arising from Public and Product Liability policies in a timely and cost-effective manner, with a focus on personal injury.
  • Make policy coverage decisions, assess allegations of negligence to determine liability, and negotiate quantum within a delegated authority.
  • Evaluate and resolve claims efficiently, ensuring a high standard of service is maintained for internal and external customers while building professional relationships.
  • Communicate effectively with stakeholders, including panel solicitors, loss adjusters, and service providers, to achieve the best possible outcomes.
  • Represent Allianz at Tribunal Hearings, Informal Settlement Conferences, and Mediations under senior staff guidance.

Requirements:

  • Tertiary qualifications in law or equivalent experience in a legal environment.
  • Proven customer service skills, with the ability to interact with diverse stakeholders.
  • Effective planning, prioritization, and resource management skills.
  • A willingness to collaborate and support our supportive culture.
  • Strong verbal and written communication skills, combined with empathy and commercial acumen.
  • Excellent negotiation and conflict resolution skills.

What We Offer:

  • A dynamic work environment that values diversity and inclusion.
  • A competitive salary range of AU$80,000 - AU$120,000 per annum, depending on experience.
  • Ongoing opportunities for learning and development, including access to over 10,000 on-demand resources.
  • Flexible working arrangements and a commitment to work-life balance.
  • A range of employee benefits, including insurance products, discounts, and wellness programs.


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