Claims Consultant General Liability

4 weeks ago


Sydney, New South Wales, Australia Gallagher Full time

About the Role

Gallagher Bassett is seeking a Claims Consultant to join our high-performing General Liability team. This is a permanent full-time opportunity with a hybrid work arrangement.

Key Responsibilities

  • Manage a portfolio of General liability claims end to end
  • Interpret public liability and professional indemnity policy wordings and apply accurately
  • Provide advice to insured clients on indemnity, liability, quantum, reserving and settlement
  • Liaise with various third-party providers including solicitors, loss adjusters, brokers and barristers
  • Settle claims within client service instructions, company guidelines and delegated authority
  • Resolve complaints in accordance with company guidelines and identify potential fraud/recovery indicators for claims where applicable

About You

We're interested in hearing from people who possess:

  • A minimum 2 years of Claims experience in public liability and/or professional indemnity claims management
  • Industry specific ANZIIF qualifications (desirable) with a strong exposure to claims involving Third Party Liability
  • Flexibility and receptivity to change
  • Focus on customer/client relationships
  • Excellent customer service, communication, time management, organisation and interpersonal skills
  • PC literacy – Database and Microsoft Office

What We Offer

  • Flexible work arrangements – including WFH
  • Paid Parental Leave
  • Opportunities for ongoing education and development
  • Service recognition awards
  • Employee assistance program for yourself and immediate family members
  • Excellent Working Environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
  • Exciting career – as our Company grows, so do the opportunities for our people

About Gallagher Bassett

Gallagher Bassett is Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.



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