Professional Liability Claims Specialist

3 days ago


Sydney, New South Wales, Australia Haylo People Full time
Job Title: Professional Liability Claims Specialist

We are seeking an experienced Professional Liability Claims Specialist to join a leading insurer in Sydney CBD.

About the Role:

This is an excellent opportunity for a motivated and detail-oriented individual to manage a portfolio of Personal Injury-Liability claims. As a Professional Liability Claims Specialist, you will be responsible for end-to-end claims management, ensuring timely and accurate outcomes while maintaining compliance with policies and legislative requirements.

Key Responsibilities:
  • Manage and resolve claims from start to finish, ensuring timely and accurate outcomes.
  • Develop claim management strategies, maintaining accurate financial data and reserves.
  • Collaborate with customers, external suppliers, and service providers.
  • Handle complaints and ensure compliance with all relevant policies and regulations.
  • Maintain up-to-date claim data and reporting.
About You:
  • At least 2 years of experience in liability claims or insurance/TPA environments.
  • Strong knowledge of insurance claims processes and the General Insurance Code of Practice.
  • Excellent communication, organisational, and customer service skills.
  • Ability to interpret policies, manage multiple priorities, and work under pressure.
Benefits:
  • A competitive salary package of $85,000 - $90,000 per annum, plus superannuation.
  • A permanent full-time role with hybrid working arrangements (2 days in the office and 3 days from home).
  • Onsite learning and development team with a structured career pathway.


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