Knowledge Officer

6 days ago

Sydney, New South Wales, Australia Allianz Australia Full time
About the Role

We are seeking an experienced Knowledge Officer to join our team at Allianz Australia. As a key member of our organization, you will be responsible for leading the continuous embedment, capability building, and compliance obligation of information and knowledge management across our organization using the Microsoft 365 suite.

Key Responsibilities
  • Develop and lead the continuous improvement to support improvements in information and document management, collaboration, and communication using the Microsoft 365 suite.
  • Consult with business unit leaders and learning and development to determine the learning needs, support capability uplift, and contribute to business goals, including analyzing current data and training needs analysis.
  • Assist with the development of learning plans and career pathways related to Microsoft 365 to support the development of employees.
  • Review and update the e-Learn for information and document management.
  • Maintain and develop the Microsoft 365 Support hub.
  • Assist with the governance for Microsoft 365 Automation features.
  • Assist with the compliance obligations related to information and document management, including but not limited to, ASIDM, RRD Policy, Protection and Resilience, Data Governance, and Leakage, and DORA.
  • Provide regular updates to the Head of Knowledge Innovation Office on continuous improvement, risk, and compliance, and capability uplift strategies.
Requirements
  • Experience in a learning and development field and/or risk and compliance.
  • Experience in maintaining internal control and governance, policies, and procedures based on regulatory and organizational compliance.
  • Extensive technical experience with Microsoft 365, including Teams and SharePoint.
  • Experience in designing and implementing Microsoft 365 training programs in a large organization.
  • Understanding of adult learning methodologies.
  • Understanding of risk frameworks and methodologies.
  • Excellent written and communication skills.
  • Proven experience facilitating large training sessions both virtually and in person.
About Allianz Australia

Allianz Australia is a leading insurance and asset management company that values diversity and inclusion. We believe in creating an equitable workplace where everyone can thrive, grow, and contribute their unique perspectives to our collective success.

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