
Operational Process Enhancement Specialist
1 week ago
We are seeking a skilled Product Improvement Manager to join our team. As a key player in lifting product management processes, you will play a vital role in reducing risk, streamlining operations, and boosting productivity.
You will work closely with the Products and Analysis teams to identify opportunities for smarter, more efficient ways of working. Utilizing data, digital tools, and stakeholder management skills, you will streamline workflows, reduce manual handling, and drive innovation in how we manage our product portfolio.
A collaborative problem-solver who thrives on improving systems, simplifying complexity, and influencing change across a wide stakeholder base, this is your opportunity to make a lasting impact.
Key Responsibilities:- Identify, design, and implement technology-driven enhancements to product management processes, focusing on reducing manual processes, increasing automation, and improving overall efficiency.
- Support the uplift of governance practices by embedding improvements into the Product Lifecycle Framework, managing compliance requirements, and proactively identifying areas of operational risk.
- Collaborate with teams to align improvements with strategic goals, share insights, and champion a culture of continuous improvement across the Products and Analysis teams.
- Proven experience in process improvement and product governance, ideally within financial services
- An understanding of product lifecycle frameworks and risk management principles
- Demonstrated ability to design and implement technology-enabled process enhancements
- Confidence in engaging and influencing stakeholders across multiple levels and functions
- Deep working knowledge of digital tools and automation technologies to drive productivity
- High-level verbal and written communication skills, with a collaborative working style
- A continuous improvement mindset with a passion for driving change and innovation
- Experience working with data to inform decisions and identify improvement opportunities
Flexible work options with a hybrid model of minimum 60% on-site attendance
This is a Permanent, Full-time position based at any of our head office locations
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