Process Architecture

1 week ago

Bendigo, Victoria, Australia Bendigo & Adelaide Bank Full time

About the role

Based at any of our head office locations, this permanent, full time Process Architecture & Framework Lead Role will form part of a unit that reports to the Chief Operating Officer and will be a key influence in the Operational Enablement Function that focuses on supporting process efficiency and compliance, customer experience enhancements, financial returns for the enterprise and improving the employee experience.

The Operational Enablement team also provides insights to enable leaders to manage their capacity in line with workload requirements, review standard work-practices and take a future view on the management of the workforce

You will work primarily across other teams in the OECoE and risk in order to identify opportunities to improve the Process Architecture Framework and to stay up to date with any changes in other key frameworks.

This role will require flexible working hours to meet business needs and interstate travel as required.

About you

**To be successful in this role you will have**:
Previous experience in implementation of process improvement projects
Previous experience in mapping of complex processes
Demonstrated experience in risk management, internal audit or governance
Experience in establishing and maintaining an organisational framework, including management of feedback and review processes
Knowledge of process improvement best practice
Communication and engagement skills
Extensive knowledge of risk management practices
Ability to translate regulations and legislation into process

How to apply

**Position Description**: PD Process Architecture Framework Lead (3).pdf

It is a condition of employment with the Bank that you are double vaccinated against COVID-19, unless you have a medical contraindication or acute illness which prevents you from receiving the vaccine and you provide satisfactory evidence of this to the Bank.

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