Veteran Benefit Claim Specialist

4 days ago


Adelaide, South Australia beBeeClaimSupport Full time $79,764 - $85,874
Job Overview

The Client Benefits Division delivers products and services to achieve defined outcomes.

  • DVA policy aims to support veterans with their benefits claims.

Compensation Support Officers primarily start claims, engaging in open dialogue with clients or representatives to understand their requirements.

Key Responsibilities
  • Initiate and follow up on outstanding claim information
  • Assist the veteran community in accessing DVA programs
  • Collaborate with clients to provide essential information for progressing claims or accessing interim supports
  • Review and progress claims under investigation as per client requests

Demonstrate exceptional client service skills and accurately record work completed in a logbook.

Maintain high performance standards by meeting weekly Key Performance Indicators (KPIs) and contributing to a collaborative team environment to achieve collective performance targets.



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