
Strategic Partner Relationship Manager
1 week ago
We are seeking a strategic partner relationship manager to join our team. In this role, you will play a key part in establishing and nurturing partnerships designed for enablement.
As a partner practice lead, you will support corporate communication partners and graphic design partners. Your expertise in design reporting best practices and the Workiva platform will enable you to provide exceptional service and deliver high-quality reporting and consulting services.
- Establish and nurture partnerships designed for enablement to empower partners to deliver services to customers, and support design-related issues or escalations within Workiva
- Build a strategic plan and partner scorecard, monitoring deployment health and satisfaction, and collecting feedback to optimize performance and achieve shared KPIs and long-term goals
- Identify, evaluate, onboard, and manage ongoing relationships with corporate communication partners
Key Responsibilities:
- Foster strong collaboration with partner organizations, ensure cross-team understanding of partner capabilities and deployment strategies, align on a shared ecosystem growth vision to maximize Workiva adoption and value
- Support and align GTM strategies with partners (campaigns, co-branded content, joint events, and enablement) in partnership with internal marketing and sales teams; track, measure, and adjust the impact of these activities to drive seamless execution and lead generation
- Provide training and ongoing enablement to the identified Corporate Communications Partners to ensure their design and production teams can successfully prepare highly designed reports on the Workiva Platform
Minimum Qualifications:
- Practical understanding with InDesign, practice and ecosystems
- 8+ years of related client-facing career experience - design reporting, partner management, client services, corporate communications or similar
- Undergraduate degree or equivalent combination of knowledge and experience
Preferred Qualifications:
- Understanding of design reporting best practices
- Proven track record of managing and growing strategic partner relationships
- Detail oriented with exceptional organizational skills with the ability to multitask to manage multiple processes, programs & procedures
Up to 25% travel across APAC for regular customer meetings and events
Reliable internet access required for any period of time working remotely and not in a Workiva office
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